Privacy Policy

Pacific Trade Winds knows you value your privacy and we do as well. For this reason we want to be sure you completely understand our policies in regards to your personal information. This Privacy Policy explains what we do or do not collect, how we use it and how we protect this information. By entering this website, you agree to accept this policy.

  • Who Does The Privacy Policy Apply To?
    The Privacy Policy applies only to pages within this website. This does not apply to any third party that link to our website.
  • What Information Do We Collect?
    This depends on how you use our website.

    1. Information That You Provide: In order for us to provide requested services such as custom trip plans or any service that requires an email or phone call we need to collect the information found on any of the forms within our website. This also includes collecting information such as your name and email address in order to provide the services found within “My Costa Rica”.
    2. Information We Automatically Collect: Certain information is collected every time you enter or use our website. Some information is stored in cookies (see below). Such information can include your browser software information, internet protocal address, the date and time you entered our website, operating system, the url of the from which you entered our website.
    3. Cookies: Cookies are commonly used pieces of information we transfer through your web browser to your computer’s hard drive for record keeping purposes. The cookies are used to store information which enables us to improve your visit to our website in a number of ways. Cookies also allow us to learn about how people use our website so we can determine which areas are popular and which areas can use improvement. Though cookies can identify a user’s computer, they cannot identify a user personally. Your web browser will only allow access to the cookies from our website, not to any others. Therefore, we do not and cannot use cookies to retrieve information from your computer that we did not place there. You have the ability to refuse cookies, disable or completely remove them within your browser’s Help menu. Please not that if you do not allow cookies, many features of our website will not function properly.
  • Security of Information:
    We know that when you provide information to us, you are entrusting us to keep it safe from unauthorized use. Therefore, all reasonable steps are taken to maintain this security via the use of the latest protocals and security software to ensure your information is safe.
  • How Can You Protect Your Personal Information?
    The easiest way is to simply not provide any personal information, though keep in mind, this will prevent you from being able to use features such as “My Costa Rica”. You can also disable cookies, though this approach will eliminate many features of our website.
  • How Can You Obtain Further Information About Our Privacy Policy?
    Simply call 1-866-853-9426 or write to Pacific Trade Winds SA, 100 metrose suroeste de la CCSS, Nuevo Arenal de Tilaran, Guanacaste, Costa Rica 50807.
  • Amendments to the Privacy Policy:
    It may be necessary to make small changes our Privacy Policy so please be sure to check back regularly. Please note that by continuing to use our website you agree to accept our Privacy Policy.